Your order will be shipped as soon as payment is received. UPS will be the carrier delivering your order unless other arrangements are made.
As an individually owned business we have to raise our prices to keep up with the rising postal costs. We understand our shipping prices are a bit high and we appoligize for this. Our main concern is your satisfaction. By charging these prices we are able to get your order to you faster and feel confident that the product itself will arrive to you in top notch condition. We generally ship UPS Ground, however we will ship by air if you prefer. Please note: You will be responsible for additional shipping charges.
Your satisfaction is very important to us. We stand behind our 100% guarantee. If you are not completely satisfied with your order upon delivery, contact us for a full refund or exchange. There are no restocking fees or any other fees associated with the return. Your refund only covers the actual cost of the merchandise and not shipping charges. Products must be returned within 30 days from the invoice date for a refund or replacement. You are only responsible for shipping costs. You will need to file a claim with us before returning the product for a refund. To do this simply send us an email. Please include the following information. [Name, Address, Phone #, Reason for the return & any other information you feel may be necessary]
Note: We respect your right to privacy and will not sell, rent or share your name, address or email address with anyone.
If you have any questions, concerns or comments please contact us.